Rates & Charges Hardship Policy
The purpose of this Policy is to facilitate a consistent approach to assist property owners who may have trouble paying their rates due to hardship, and to encourage people experiencing hardship to access earlier support services. This is not a long-term solution; the support under this Policy is to provide the property owner with time to seek advice and address the reasons for their hardship.
This Policy applies to all property owners of residential properties in the Charters Towers Regional Council area, where the property is their principal place of residence.
Residents wishing to apply for Rates relief on the grounds of hardship can apply by completing Council's online application form