Payment Methods

Online Payment Options

- To make an on-line credit card payment select one of the following to pay a Notice or Invoice:

BPoint Icon    Post billpay logo

For information on the current Payment Methods offered, please see below.

Council offers a variety of payment methods for paying all Council bills; whether it be a Rate Notice; Animal Notice or an Invoice covering any category of fees and charges. All methods are explained below.

Credit Card

Council accepts the following credit cards:

  • Visa
  • Mastercard
  • American Express
  • Diners Club

Credit Card On-Line

To make an on-line credit card payment, select one of thepayment platforms above.

Credit Card by Telephone

  • BPOINT - 1300 276 468
  • POST billpay - 13 18 16

Credit Card by Scan & Pay

BillPay Scan & Pay is available with an iPhone™, iPad™ or Android Device.

Download the Australia Post app, select 'Pay your bill', scan the barcode and enter your payment details.

Bank Account Transfer

To make an electronic payment from your bank account, use BPAY®.   

Payments can be made using the telephone or internet. To pay via BPAY, contact your financial institution.  Council does not accept credit card payments via BPAY.

® Registered to BPAY Pty Ltd ABN 69 079 137 518

Mail

To send a payment through the mail use only Cheques or Money Orders.

Payable to: Charters Towers Regional Council (marked 'Not Negotiable').
Identify what payment is for: Attach copy of bill being paid or write 'bill number' on back of cheque.
Addressed to: PO Box 189, Charters Towers  Qld  4820.
On the back of the envelope: Sender's name and address.
Sender's name and address. Attach a request with your payment.

In Person

To pay your invoice in person, using cash, cheque, credit card or EFTPOS (to your daily limit), visit one of the following:

Council Receptions

Monday to Friday,  8:30am to 4:00pm

Administration Centre: 12 Mosman Street, Charters Towers
City Hall: 70 Mosman Street, Charters Towers

Australia Post Offices

Payment can be made at any Australia Post Office across the Country. 

Instalments

Instalments are a great way to pay off your rate account.  They can also be used to make prepaid instalments, reducing the amount owing when rate notices are received.

To apply, or reapply, contact Council on 07 4761 5315.

Guidelines for Electronic Payments

Before making a payment, have the following information ready:

  • Biller Code                      
  • Reference Number  (Printed on the invoice you are paying)
  • Amount you are paying
  • Credit Card Details
    • Number
    • Expiry Date
    • Security Number  (CVN – Card Verification Number)

Be sure to keep a record of your receipt number