opens in new tab or window
Skip to main content
Quick Links
(07) 4761 5300
Facebook
YouTube
Instagram
LinkedIn
Open
Search
Menu
Council
Careers
Current Opportunities
Apprentice and Trainee Program
Meet our People
Working for Us
Recruitment Selection Process
Learning and Development
Advocacy
Charters Towers History
History of Council
History of our Region
Councillors
Council Events
Easter Celebrations
10 Days in the Towers
Unearth Our Secrets - Photography Competition
ANZAC Day
History & Heritage Fair
Disaster Management
Disaster Dashboard
Disaster Management Plan
Disaster Fact Sheets
Legal
Meetings and Minutes
Current Minutes & Agendas
Archive Minutes & Agendas
News
Latest News
Public Notices
Social Media
Subscribe Now
The GOLD Edition
Towers Talk Podcast
Organisational Structure
Our Region
Balfes Creek
Charters Towers
Greenvale
Hervey Range
Hidden Valley
Homestead
Mingela
Pentland
Ravenswood
Sellheim
Regional Maps
Rates and Payments
Payment Methods
Rate Categories and Utility Groups
Rate Adjustments or Disputes
Rate Discounts, Rebates & Concessions
Rates Change Of Address
Rates & Charges Hardship Policy
Request Rate and Property Search
Rates FAQs
Supplementary Rates Notices
Right to Information & Information Privacy
Disclosure Log
Publication Scheme
Community
Advisory Groups & Working Groups
Charters Towers Country University Centre Working Group
Dalrymple Saleyards Advisory Group
Indigenous Reference Group
Rural Industry Advisory Group  
Celebrating Our People
Community Calendar
Community Connect Meetings
Community Directory
Community Events
ANZAC Day
Community Safety
Event Banner Bookings
Event Photo Galleries
2025 Photo Galleries
2026 Photo Galleries
Flying-Fox
Flying-Fox Latest News
Flying-Fox Health Information
Have Your Say
Library
Library Information
Online Catalogue
Library Services
Library Activities
New Residents
Our World Documentary
Projects
Recreation and Camping
Scholarships, Grants & Funding
Community Grants Programme
Financial Support for a Local Athlete
RADF
Young Endeavour - Community Scholarship
Tourism
Destination Tourism Brand
Places of Interest
Venues for Hire
Visitor Information Centre
World Theatre
Youth Council
Business & Investment
Business Directory
Business Support
Business Buzz
Business Connects
Small Business Friendly
Business Excellence Awards 2026
Economic Development Strategy
Investment
Destination Management Plan
Education and Research
Film Friendly
Lifestyle and liveability
Regional Projects
Australian and Singapore Military Training Initiative (ASMTI)
CopperString 2032
Gawara Baya Project
Latan Data Centre and Renewable Energy Project
Sunshine Metals
Regional Data
Tenders and Procurement
Forms & Publications
Budget
Annual Reports
Corporate Publications
Corporate Publications
Local Disaster Management Plans
Development Forms
Fees and Charges
Legislation
Local Laws
Prescribed Activities
Policies
Road Forms
Water Publications
Water Forms
Services
Animal Management
Dogs and Cats
Pound
Other Animals
Facilities and Services
Airports & Airstrips
Cemeteries
Community Halls
CTRC Free Wifi
Equestrian Centre
Parks & Reserves
Rural Services
Showgrounds
Sport & Recreational Facilities
Washdown Bay & Weighbridge
Food Licensing
Land Protection
1080 Guidelines
Animals
Biosecurity Act
Biosecurity Alerts
Biosecurity Plan
Controlled Burn Application Form
Invasive Biosecurity Matter
Stock Routes
Weeds
Planning and Development
Building Services
Planning Services
Plumbing Services
Roads
Road Projects
General Road Information
Road Hierarchy
Transport & Main Roads
Gates & Grids
Private Works
Drawings & Specifications
Saleyards
Liveweight Market Reports
Sale Dates
Saleyards Services
Saleyards Forms
Fees & Charges
Equestrian Centre Hire
Waste Management
Embedded Battery Amnesty
Littering and Illegal Dumping
NQ Waste & Resource Recovery Strategy
Recycling
Recycle Mate
Waste and Asbestos Disposal
Waste Disposal Facilities
Waste Collections
Waste Levy
Waste Management Strategy
Water and Sewerage
Bulk Water
Declared Water and Sewerage Areas
Before You Dig
Dump Point Locations
Greenvale Water
MiWater
Reporting Breakages or Leaks
Sewage Treatment
Water Restrictions and Conservation
Water Supply and Connection
Contact
Contact Us
Complaints management
Customer Service Charter
Customer requests
Snap Send Solve
Media
Staff
Search
Home
/
Forms & Publications
/
Policies
/
Policies
Policies
Acceptable Request Guidelines for Councillors - S0036
(PDF, 256KB)
Advertising Spending Policy - S0027
(PDF, 208KB)
Art Collection Management Policy - STRAT0098
(PDF, 278KB)
Arts and Cultural Investment Policy - STRAT0068
(PDF, 429KB)
Asset Disposal Policy - STRAT0051
(PDF, 77KB)
Audit and Risk Committee Policy - S0038
(PDF, 225KB)
Cemetery and Columbarium Management Policy - STRAT0046
(PDF, 248KB)
Closed Circuit Television (CCTV) Policy - STRAT0109
(PDF, 220KB)
Commercial Use of Local Government Controlled Land - STRAT0045
(PDF, 2MB)
Community Grants Policy - S0004
(PDF, 191KB)
Competitive Neutrality Complaints - S0081
(PDF, 247KB)
Complaints Management Policy and Procedural Guideline - S0014
(PDF, 524KB)
Community Leasing Policy - STRAT0096
(PDF, 284KB)
Concealed Leak Policy - S0050
(PDF, 256KB)
Conflict of Interest Policy - Council Employees - S0062
(PDF, 414KB)
Conservation and Maintenance of Stone Kerbing - STRAT0048
(PDF, 239KB)
Contact with Lobbyist and Lobbyist Activities, Including Development Matters - S0080
(PDF, 590KB)
Councillor Administrative Support - S0078
(PDF, 231KB)
Councillor Remuneration Policy - S0061
(PDF, 224KB)
Councillors' Discretionary Fund - S0052
(PDF, 207KB)
Councillors' Expenses Reimbursement and Provision of Facilities Policy - S0017
(PDF, 237KB)
Councillors' Portfolio System Protocols - S0043
(PDF, 226KB)
Customer Service Charter - STRAT0061
(PDF, 9MB)
Customer Service Standards - STRAT0060
(PDF, 206KB)
Dealing with a Complaint Involving the Public Official S0064
(PDF, 330KB)
Debt Policy - S0001
(PDF, 232KB)
Employee Code of Conduct - S0016
(PDF, 1MB)
Employee Recruitment - STRAT0019
(PDF, 221KB)
Enterprise Risk Management Framework and Guidelines - STRAT0021
(PDF, 1MB)
Enterprise Risk Management Policy - STRAT0008
(PDF, 139KB)
Entertainment and Hospitality Expenditure Policy - S0028
(PDF, 240KB)
Environmental Policy Statement
(PDF, 223KB)
Equal Employment Opportunity Policy - S0009
(PDF, 214KB)
Excelsior Library ICT Policy - STRAT0006
(PDF, 154KB)
Financial Support for a Local Athlete - STRAT0078
(PDF, 202KB)
Footpath Risk Management - STRAT0027
(PDF, 701KB)
Gate and Grid Policy - S0049
(PDF, 330KB)
Gifts and Benefits Policy - S0060
(PDF, 207KB)
Information & Communication Technology (ICT) Strategy 2024-2028 - STRAT0110
(PDF, 510KB)
Information Privacy Statement - S0023
(PDF, 69KB)
Internal Audit Policy and Internal Audit Charter - S0040
(PDF, 284KB)
Integrated Planning Performance and Reporting Framework - STRAT0009
(PDF, 999KB)
Investigation of Suspected Conduct Breach of a Councillor - S0063
(PDF, 304KB)
Investment Policy - S0037
(PDF, 227KB)
Management of Fraud and Corruption Policy - S0054
(PDF, 252KB)
Managing Unreasonable Customer Conduct Policy - STRAT0065
(PDF, 240KB)
Open Space Policy - STRAT0047
(PDF, 593KB)
Policy Framework - STRAT0001
(PDF, 478KB)
Private Works Policy - STRAT0042
(PDF, 340KB)
Procurement Policy - S0010
(PDF, 154KB)
Public Interest Disclosures Policy - S0035
(PDF, 205KB)
Public Interest Disclosure Procedure - P0159
(PDF, 236KB)
Public Arts Policy and Management Guidelines - STRAT0069
(PDF, 620KB)
Queensland Privacy Principles Policy - S0022.pdf
(PDF, 209KB)
Rates & Charges Debt Recovery Policy - STRAT0053
(PDF, 245KB)
Rates and Charges Hardship Policy - STRAT0094
(PDF, 178KB)
Records Management Policy - S0012
(PDF, 226KB)
Recognition of Residents - Centenary Trees - STRAT0087
(PDF, 179KB)
Related Parties Disclosure - S0058
(PDF, 226KB)
Residential Design and Siting and Amenity and Aesthetics STRAT0057
(PDF, 121KB)
Resourcing Strategy - STRAT0102
(PDF, 6MB)
Revenue Policy - S0002
(PDF, 219KB)
Revenue Statement - S0003
(PDF, 473KB)
Right To Information (Publication Scheme) - S0021
(PDF, 146KB)
Risk Appetite Statement - STRAT0024
(PDF, 1MB)
Road Management Policy - STRAT0028
(PDF, 2MB)
Road Naming and Addressing Policy - STRAT0089
(PDF, 263KB)
Service Planning Framework - STRAT0100
(PDF, 793KB)
Social Media Policy - STRAT0004
(PDF, 215KB)
Social Media Use for Councillors - S0068
(PDF, 275KB)
Sponsorship Policy - STRAT0085
(PDF, 251KB)
Standing Orders Policy - S0048
(PDF, 405KB)
Sundry Debt Collection Policy - STRAT0064
(PDF, 270KB)
Trade Waste Environmental Management Plan - STRAT0071
(PDF, 1MB)
Trade Waste Environmental Policy - S0069
(PDF, 118KB)
Utilisation of Council Plant and Equipment in support of an emergency - STRAT0044
(PDF, 228KB)
WHS Policy Statement
(PDF, 385KB)
Back to top