P&C-115 Organisational Development Support Officer

Applications closing on 23 November 2026, 11:59 PM

ABOUT THE ROLE

Please read all information carefully before applying.

Under the direction of the Organisational Development Advisor and working within established procedures and guidelines, this position will contribute to the organisational objectives of Council by providing organisational development support services, in addition to providing administration support to the Organisational Development Advisor. The role focuses on the administration of training, induction, mandatory training records and the Apprentice, Trainee and Work Experience Program.

Employment Status:    Part Time, Permanent

Hours of Work:            48 hours per fortnight

Award:                          Level 2-3 of the Queensland Local Government Industry (Stream A) Award – State 2017 / Charters Towers Regional Council Certified Agreement

Salary Range:               $43.18 to $49.32 gross per hour

Directorate:                   People and Culture

Department:                  Organisational Development

ABOUT YOU

The successful candidate will have:

| Knowledge, skills and abilities |

Level 2 Essential:

  • Sound clerical, administrative and organisational skills, with the ability to plan and prioritise own work, meet deadlines and work within established procedures.
  • A high level of accuracy and attention to detail, and the ability to maintain confidentiality when handling employee information.
  • Sound computer skills and the ability to learn relevant business systems/processes including Microsoft Office and learning management or HR information systems.
  • Ability to assist with the delivery of basic learning and development activities using established materials.
  • Sound interpersonal skills including effective verbal and written communication skills, and the ability to liaise with a wide range of people. 
  • Ability to build effective working relationships with internal and external stakeholders and explain routine procedures and requirements
  • Ability to exercise judgement and initiative within established procedures and guidelines, and to refer complex or non-routine matters to the appropriate officer.

Level 3 Essential: (In addition to all Level 2)

  • Demonstrated background and experience within a human resources role, preferably within a learning and development or training context.
  • Previous experience in a local government or public sector environment.
  • Familiarity with TechnologyOne and/or a learning management system.

 

| Essential Education/Qualifications |

  • Certificate III or IV Business Administration (or a related discipline) and/or equivalent relevant experience.

| Essential Licences |
  • Possession and maintenance of a current Queensland ‘C’ Class Driver Licence.

BENEFITS

We have a range of benefits that include:

  • Fortnightly RDO
  • 5 weeks annual leave + 17.5% leave loading
  • 3 weeks Personal/Carers Leave
  • 8 weeks paid Parental Leave
  • Domestic and Family Violence Leave
  • Uniforms and PPE provided (if applicable to your role)
  • Flexible Work Arrangements
  • Annual wage progression
  • 12% Superannuation
  • Salary Sacrifice opportunities
  • Access to a range of learning and development opportunities, including on-the-job learning and formal training programs
  • Employee Assistance Program

INHERENT REQUIREMENTS AND WORKING ENVIRONMENT

Inherent Requirements

The following are essential to performing this role safely. Council will consider reasonable adjustments to help a person meet these requirements.

  • Sit or stand at a workstation and use a computer, keyboard and telephone for extended periods to undertake administrative duties.
  • Occasionally move between Council buildings, training rooms and other Council facilities to coordinate or assist with the delivery of training, induction and development activities.
  • May be required to undertake light manual handling associated with the preparation and delivery of training and induction sessions, including lifting, carrying and arranging training materials and resources.
  • May be required to assist with the delivery of training, induction and information sessions, including standing for periods of time.
  • Occasional work outside ordinary hours may be required to support training activities, induction sessions or other organisational development requirements.

Pre-Employment Checks, Health Monitoring and Immunisation

This position is required to complete a satisfactory health declaration, and a pre-employment medical assessment including a drug and alcohol screen, based on the inherent requirements above.

A national criminal history check may also be required, with the applicant's written consent.

Council takes all reasonably practicable steps to provide a safe and healthy workplace and to prevent occupational disease. Under Council’s P0199 Vaccinations and Health Monitoring Procedure, this position is listed on Council’s health monitoring register and is not included in the Workplace Immunisation Program.

MORE INFORMATION & QUESTIONS

Council is committed to building an inclusive culture that respects and promotes human rights and diversity and acknowledges that we respectfully journey together to aspire to be an inclusive and capable organisation. We are an equal employment opportunity employer and place value on our diverse workforce. We encourage applicants representing all genders, ethnicities, ages, languages, sexual orientations, people with a disability, and those with family responsibilities to apply.

As part of the selection process applicants may be required to undertake some or all of the following pre-employment assessments/check:

  • Pre-employment medical including a drug & alcohol test
  • National Police/Criminal History Check
  • Right to Work in Australia Check
  • Qualification/Licence Verification

Applications must be submitted online using the Apply Now link on this page and should include a cover letter and your current resume.

For further information, please view the Position Description.

For enquiries in relation to this vacancy, please contact Camryn Guldbransen, Organisational Development Advisor on 07 4761 5300 or email careers@charterstowers.qld.gov.au.


CLOSING DATE

11:59pm Sunday, 23 November 2026.

Late applications will only be accepted at the discretion of the Chief Executive Officer.

Apply Here