This section contains information about Council's Corporate Plan, Operational Plan and Annual Report.
If you cannot find what you are looking for in this section, please contact us.
Council's Vision is "Exceptional Service for an Exceptional Community".
Council's Mission is "to meet the needs of its community through timely and economical provision of quality infrastructure and services".
Council's Values are:
Innovation: We are committed to using innovated methods of service delivery
Customer Service Focused: Our customers are the reason for our existence and the reason that we serve.
Accountability: We take full responsibility for the decisions made and the actions taken to achieve the desired outcomes for our communities.
Respect: We are mindful of the differences that exist within our society and we respect the difference that exists in people's views.
Excellence: Through the use of continuous improvement principles we will always look for ways to improve our service delivery.
2015 - 2020 Corporate Plan
Our 2015 - 2020 Corporate Plan is Council's principal long term planning document which identifies the issues and priorities for Council over the next 5 years and beyond. It has been carefuly developed so that Council has a clear direction in its operations in servicing a diverse community. This document is intended to consolidate and crystallise Charters Towers Regional Council's strategic planning in terms of both its process and intended outcomes. The Corporate Plan fulfils Council's statutory obligation outlined in the Local Government Act 2009.
2017- 2018 Operational Plan
The 2017 - 2018 Operational Plan comprises the key activities and projects that Council aims to deliver over the next 12 months in order to achieve the strategies outlined in the Corporate Plan.
The 2017 - 2018 Annual Report is delivered each year and aims to review our performance and achievements for the past financial year.