Boiling Water Alert - Greenvale Residents

Boiling KettleCharters Towers Regional Council advises that residents of Greenvale should boil drinking water until further notice.

This advice has been issued following recommendations from the Department of Health due to latent conditions in the water that are beyond current treatment processes to address.

Customers should bring water to a rolling boil by heating the water until a continuous and rapid stream of air bubbles is produced from the bottom of the pan or kettle. Kettles with automatic cut-off switches are suitable for producing boiled water. Variable temperature kettles should be set to boil. After heating, water should be allowed to cool before using it or storing it in a clean, closed container for future use.

Customers should boil water to be used for:

  • Drinking
  • Brushing teeth
  • Washing and preparing food or beverages
  • Preparing baby formula
  • Making ice

Unboiled water can be used for:

  • Showering and bathing (but residents should minimise the amount of water taken into their mouth). As a precaution babies and toddlers should be sponge bathed.
  • Washing dishes by hand or in a dishwasher providing dishes are air-dried before being used after washing
  • Washing clothes

Consumption of unboiled water could lead to gastroenteritis, fatigue and diarrhoea. If you are concerned that you may have been affected by contaminated water please contact your GP and advise them about this notice.

Charters Towers Regional Council is working closely with the Department of Energy and Water and Queensland Health to identify conditions that will enable the boil water to be rescinded and you will be advised by letter when this has occurred.

SM 18/08/2017

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